Refund & Exchange Policy
Thanks for shopping at wendywoo.uk.
If you are not entirely satisfied with your purchase, we’re here to help.
- You have 14 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
- Please email firstname.lastname@example.org to advise of return, quoting original order number.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
If refunding to a credit card, you will receive the credit within the number of days set out in your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, please contact us